The technology of using Standard ISO 9004:2009 for Sustainable Development
Authors
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Terentyeva T.V.
Vladivostok State University of Economics and Service
Vladivostok. Russia
Abstract
The concept of sustainable development is setting a target of the modern business structure which allows the balancing of the interests of business and society. To tackle major issues that meet the needs of stakeholders of the entity, appropriate funds by improving the management system in-house. It can be argued that it is the philosophy of sustainable development was the basis of the methodology of the model of the European Prize for Quality (TQM) and business excellence model EFQM.
Keywords: sustainable development, Total Quality Management, Quality Management, Business Excellence model.
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